100% satisfaction guarantee policy

With our 100% satisfaction guarantee, there's absolutely no risk to you. You have everything to win and nothing to lose. Go ahead and purchase CatchWire right now. Install it in your own network or on a few of your client sites, test its versatile monitoring capabilities, and watch the wire-speed packet capture/transmission “live” with Wireshark or your favorite NetFlow network analytics tool. You will have a full 30 days* to put the tool through its paces. If during that time you decide that this product is not for you, just tell us and we will provide you with a 100% refund of your purchase price**.

*With the receipt of a tracking number from you within 30 days from the day the product was delivered to you, and only after the returned product has been received and evaluated.

** Shipping, duty & import/export taxes not included.

IMPORTANT: Any returned product(s) must be returned in the original packaging, and in like-new condition. WAW Technologies Inc. may reject the returned product if there is damage to the product and/or product packaging. If a product is deemed unfit for return, WAW Technologies Inc. will notify the customer that the return has been rejected and no refund will be issued to the customer. The customer can choose one of the following options.

  1. The product will be shipped back to the customer at a shipping cost of $35 USD ; or
  2. The product will be recycled.

If you do not select one of the above options within 14 days of WAW Technologies Inc. informing you that your return has been rejected, the product will be recycled.